FAQ
Newsletter lists should be as recent/fresh as possible. We have a lot of dailies and it’s critical opt-ins start receiving their first issue with the next ...
Mon, 2 Mar, 2020 at 11:10 AM
There are two ways to sort content in a newsletter: 1. Sequencing - By default, content will have a sequence of 0. If manually set, content will ...
Mon, 2 Mar, 2020 at 11:45 AM
What is the video size limit for in-banner links? 15-30 seconds. The client is required to build the tags and send them to us for this ad. Abi...
Mon, 2 Mar, 2020 at 12:27 PM
To get content to appear in the left rail, it has to be one of these content types: "Recent" section: Articles Media Gallery Video &...
Wed, 4 Mar, 2020 at 11:23 AM
Launching a new newsletter involves teams from content, marketing, audience development, sales, and development. Please begin by copying this spreadshee...
Fri, 6 Mar, 2020 at 10:14 AM
Customers that are submitting creative to the ad team, or have questions for the ad team, should use this email address: [email protected] Th...
Fri, 6 Mar, 2020 at 1:46 PM
RSS feeds are generated for all sections of your Base site. The RSS feed will list the most recently published content in that section. URL structure: ...
Wed, 22 Apr, 2020 at 4:03 PM
As of May 2020, content from these sites/services can be embedded into Base articles: CollegeHumor Flickr Hulu Instagram Kickstarter MixCloud SoundC...
Tue, 5 May, 2020 at 11:32 AM
If you try to embed a YouTube video into an article, and it doesn't appear, it might be because you're using the shortened YouTube URL. Try replacin...
Fri, 15 May, 2020 at 10:56 AM